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PLEASE READ! The Gothic Legends team are attending Download Festival, all orders will be sent out on the 17th of June

Privacy Policy

Gothic Legends E-commerce Website Privacy Policy

Effective Date: 01/01/2024

Welcome to Gothic Legends, an e-commerce platform dedicated to providing a unique shopping experience for our customers. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website. By accessing or using Gothic Legends, you agree to the terms outlined in this Privacy Policy.

**1. Information We Collect:**

We collect information to provide a personalized and efficient shopping experience. The types of information we may collect include:

1.1 Personal Information:
– Name
– Contact details (email address, phone number, shipping address)
– Payment information (credit card details, billing address)

1.2 Non-Personal Information:
– IP address
– Device information (type, model, operating system)
– Browser information (type, version)

**2. How We Use Your Information:**

We use the collected information for the following purposes:

2.1 Order Processing:
– Fulfilling your purchases
– Processing payments
– Providing shipping and order status updates

2.2 Communication:
– Responding to your inquiries
– Sending transactional emails (order confirmations, shipping notifications)
– Providing customer support

2.3 Marketing:
– Sending promotional offers, newsletters, and updates (if you have opted in)

**3. Information Sharing:**

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

3.1 Service Providers:
– Payment processors
– Shipping partners
– IT and security service providers

3.2 Legal Obligations:
– Complying with applicable laws and regulations
– Responding to legal requests and protecting our rights

**4. Cookies and Tracking Technologies:**

We use cookies and similar technologies to enhance your browsing experience and collect information about your usage of our website. You can manage cookie preferences through your browser settings.

**5. Data Security:**

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

**6. Your Choices:**

You have the right to:

6.1 Access your personal information
6.2 Correct inaccuracies in your information
6.3 Opt-out of marketing communications

**7. Changes to the Privacy Policy:**

We may update this Privacy Policy periodically. We will notify you of significant changes through the website or other communication channels.

**8. Contact Us:**

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@gothiclegends.co.uk

By using Gothic Legends, you acknowledge and agree to the terms of this Privacy Policy. Thank you for choosing Gothic Legends for your shopping needs.

Gothic Legends (Trading as Quay Media)

2 Smith court, Mckay Avenue 
Torquay
South Devon
TQ14FH

info@gothiclegends.co.uk